Five characteristics of an excellent good online training

Renate de Jonge

Companies want their products to be of the best quality possible. This also goes for online trainings. Is your online training ‘okay’ or is it excellent? Of course you hope for the latter, but because not every e-learning is written or designed consistently there are quite some differences between these two. This is a shame! In order to help you, we’ll discuss five characteristics of excellent trainings.


1. Sense of purpose

Who hasn’t watched a film one time and thought afterwards: ‘mm, what was it actually about?’ When you develop an online training without a clear goal in mind, your users can get a comparable feeling. When you, as a creator, don’t work towards a specific goal in an e-learning, it’s unlikely your users will have achieved something at the end. 

 

You should define your goal based on the biggest priority of the training. What do your users want to learn? How can you offer them the skills or knowledge they seek? And what do you expect from the employees after finishing the training? It all starts with setting clear learning goals.

 

2. Involvement without distraction

There are still companies that simply convert an existing offline training to an online version. This doesn’t work. It’s important to focus extra on the involvement of the user in the design and content of your online trainings, because there’s less social control over other participants because no teacher is physically present. Online nobody will address you when you’re staring out of the window. The involvement must thus be generated by the e-learning itself. 

 

Luckily, there are plenty of technological elements that you can use to keep your users optimally involved and to protect them from too much distraction. For example by deploying various content forms, in which you vary between text, relevant images, videos and podcasts. 

 

Moreover, remain critical of your own content. Did you know that factual errors, a not easily readable text or spellings mistakes distract extremely from the learning content? So, give it a good check!

 

3. Logical communication

One of the most important focus points of a good online training is its logic. Content and navigations must go naturally, so your users spend their time and focus to remembering the learning content, and don’t need to figure out which button to use. 

 

The writing style of your online training is also important. Your formulations must be appropriate for and connect with your public. Texts cannot be too simple, but also not too complicated. Learning content that’s too difficult results in frustration, while content that’s too simple will feel as a waste of time.

 

4. Spark the action mode

Good e-learnings have an activating effect and push participants to action. You want that your users can actually do something in the learning hub. And that they keep on doing this in practice, when the training is finished. 

 

That’s why your training should be packed with recognisable practice examples and exercises. Use practical exercises that are recognisable and comparable with the jobs of the users.

 

5. Instruction solid as a house

Exceptional online learning hubs have a solid instruction model. The learning content is meaningful and relevant. Every part of the content and every exercise is aimed to achieve the learning goals. The optimal content forms and interactions are chosen to achieve the desired results. That’s why your users will view the training as a valuable learning experience; they’re involved and will therefore learn the knowledge you offer more easily.

 

Functionality above design

While designing we easily forget what we know about transferring knowledge to others. Keeping the characteristics listed above in mind, is a good start to achieve the set goals and results. This way, ‘okay’ trainings are in the past and you’ll only deliver the best quality.